Remote Support

Support>Remote Support

Remote Support

We use an industry leading remote support tool called Teamviewer that enables us to access you PC or server from our offices. This means we can help immediately when you have an issue.


Teamviewer is an industry leader, it offers unparalleled tools for us to remotely control your computer, meaning we can deal with your issue as soon as it happens. It uses an ID and password system, so we can only access your computer once you provide us with these details, which change randomly every time you open the program. This makes Teamviewer one of the most secure remote support tools available on the market.


If you would like more information on Teamviewer check out their website here - www.teamviewer.com



Click on the link below to access the quick support tool.

If you would like to know more about remote support, and our support agreements, call us now and one of our trained consultants will run through options for supporting your businsesses IT.


Call: 02921 25 55 25


Email: info@serene-it.com


Or fill in the form here for one of trained consultants to call you back.