Serene IT is South Wales based IT support and consultancy company. It is our goal to offer you the best solution for your business, to ensure you are concentrating on your product or service instead of worrying about your IT, let us do that. We want to become part of your team, for you to feel that we have integrated into your company and become an extension of your values. You can treat us as your "IT Manager" or "IT Team", and we will work closely with you to ensure that we understand your needs and requirements. We are pro-active, looking for issues before they arise, and re-active when an unforeseen situation does happen. We give you a jargon free, simple to digest monthly report, so you can see how we are working with you to make sure your IT is in safe hands.
We believe in an IT support agreement that you feel confident to use, so there are no surprise costs, no limitations on how many times you can contact us, and we will proactively maintain your IT so you don't have to worry about it. We have SLAs in place to ensure you understand we are then when you need us the most. Our Microsoft experts are on hand to answer your questions, and as we become part of your team it will be hard to notice the seam between us.
We are available 24/7, we are so confident in being able to help you that the first hour of an out-of-hours call is free of charge as part of your standard support agreement, so you can feel comfortable knowing you really can call us any time! One of our Microsoft experts are always on hand!
There are many ways you can contact us:
Telephone: 02921 25 55 25
Mobile (24/7): 07380849047
WhatsApp: 07380 849047
Or good old snail mail:
Unit 16 Parc Busnes Treorci
Abergorki Industrial Estate
Rhondda Cynon Taff
Our IT Partners
We are proud to work with industry leaders, to ensure our customers have access to the latest technologies and products available.